After I made a major mistake, Kevin took on my case and immediately let me know what to expect. His fees were more than reasonable, based on what others had told me that they had spent in the same situation. More than that, though, the process that I went through had the potential to be traumatic and Kevin helped to mitigate that potential. He was responsive to my inquiries and I always knew what the next step in the process would be. Additionally, Kevin's Spanish-speaking skills turned out to be a major factor in the positive resolution of my case.